What Happens When
Your Cleaning Vendor Fails?
You confirmed the scope. They confirmed the schedule. Your super calls the morning of closeout. Nobody showed. Your CO, your owner relationship, and your punch list are all on the line.
B&B: Every job dispatched through FSM with pre-job confirmation. Your PM knows who's on site and when. No surprises on your timeline.
Vague cleaning notes in the bid package, a vendor who can't interpret them, and a scope that goes back and forth with your PM five times before it's close to right.
B&B: We build the scope. You review it once, maybe twice. Pricing goes out with the scope. We handle revisions, and we own execution in the field. You don't manage that process, we do.
Post-construction final clean requires coordinating access, working around active trades, and understanding what a GC closeout package actually looks like. The wrong crew on your job site creates problems for your schedule and your owner relationship.
B&B: Every crew we dispatch is briefed on GC workflow, closeout sequencing, and site expectations before they set foot on your job. Commercial work requires a different standard, and we hold them to it.
Owner asks for service records at final walkthrough. Your vendor has an invoice. No before/after photos, no scope confirmation, nothing to put in the closeout package.
B&B: Before/after photos and scope confirmation on every job, formatted for your handoff package before you ask for it.
